Notice at Collection: Your Privacy Choices
Last Updated: July 2025
Information We Collect
When you use luv.ai, we collect certain categories of personal information to provide and improve our services. This notice describes what we collect and why.
Categories of Personal Information Collected:
- Account Information: Name, email address, username, and profile information you provide
- Communication Data: Messages and conversations with your AI companion
- Usage Information: How you interact with our services, including features used and time spent
- Device Information: Device type, operating system, browser type, and unique device identifiers
- Payment Information: If you purchase premium features (processed securely by our payment providers)
How We Use Your Information
We use the information we collect to:
- Provide and personalize your AI companion experience
- Improve and develop new features
- Communicate with you about your account and our services
- Ensure safety and security of our platform
- Comply with legal obligations
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request corrections to inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-Out: Opt out of certain uses of your information
Sale of Personal Information
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.
Data Retention
We retain your information for as long as necessary to provide our services and comply with our legal obligations. You can request deletion of your account and associated data at any time.
Contact Us
To exercise your privacy rights or if you have questions about this notice, please contact us at:
- Email: support@luv.ai
- Mail: Luv.ai, LLC, 4845 Pearl East Cir Ste 118 PMB 522889, Boulder, Colorado 80301-6112 US
California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information about your rights and how to exercise them, please see our full Privacy Policy.
Updates to This Notice
We may update this notice from time to time. We will notify you of any material changes by posting the new notice on this page and updating the "Last Updated" date.